Retail Cloud
A processor-agnostic cloud POS that unifies in-store and online selling, with CRM, loyalty and event-ticketing built in.
For retail that sells in-store, online and at events from one inventory. Skip it for food service.
Who it's built for
★ best = where we recommend it first. Crossed out = we'll point you to a better system for that business.
What it can do
What Retail Cloud actually is
Retail Cloud's strength is selling the same inventory everywhere: the store, the website, the pop-up and the event booth, all as one pool with one set of numbers. For apparel, electronics and specialty retail, that eliminates the oversell-then-apologize problem entirely.
It layers a real CRM on top: customer profiles, purchase history, loyalty and email or SMS campaigns driven by what people actually bought. Most retail systems treat marketing as someone else's job; this one closes the loop.
Like Korona, it's hardware and processor agnostic. That's a feature for you and for us: we pair it with the processing deal we negotiate rather than the one a bundle would force.
What it does well
True omnichannel inventory
Store, online and events sell from one synced pool.
Built-in CRM and marketing
Customer history, loyalty, and email or SMS campaigns from purchase data.
Smart purchasing
Low-stock alerts and purchase-order suggestions.
Custom dashboards
Analytics built around the numbers you actually watch.
Event ticketing
Gate scanning and ticket sales for venues and festivals.
Hardware agnostic
Runs on a range of terminals and tablets you may already own.
A strong fit when in-store and online are both real revenue.
And because it's agnostic about processing, every dollar of rate we negotiate lands in your pocket instead of subsidizing a bundle.
Pairs with dual pricing at the counter and interchange plus for the online side, where posted dual prices aren't practical.
The hardware
Counter terminals or tablets
Flexible: it runs on standard hardware, often what you already have.
Mobile units
Line-busting and event selling.
Barcode and label tools
Standard retail peripherals supported.
How businesses run it
The boutique with a web store
One inventory across the rack and the website, so the last unit never sells twice.
The venue with a season
Tickets, concessions and merch in one system with per-event reporting.
The growing specialty chain
CRM that turns purchase history into repeat visits.
Best for
- Apparel, electronics and specialty retail
- Multi-location stores
- Event-driven businesses and venues
The honest part
It's not a restaurant system, and pricing is quote-based rather than published, which is exactly the kind of opacity we exist to negotiate through.
That candor is the broker difference: we carry seven systems precisely so we never have to force the wrong one on you.
Retail Cloud, answered
Is Retail Cloud right for restaurants?
No. It's retail and events. For food service we'd quote Paradise, HotSauce, Clover or Exatouch.
What does it cost?
Pricing is quoted per setup. That's normally a red flag, but it's also why you want a broker doing the quoting: we know what the market actually bears.
Can it use my existing hardware?
Often yes. It's hardware-flexible, which can cut your startup cost meaningfully.
Does the online store really share inventory?
Yes, natively. One pool, synced in real time, which is the entire point of the system.
What does omnichannel actually mean here?
One inventory pool behind every channel. Sell the last unit in-store and the website updates instantly, and vice versa. No overselling, no manual syncing.
How does selling at events work?
Mobile units run the same catalog and inventory as the store, so a festival booth or stadium stand reconciles like any other register.
Not sure Retail Cloud is the one?
Tell us what your business does. We'll match the system, even when the answer is a cheaper one.